Welcome to cementshops.com, India’s dedicated platform for bulk purchase and nationwide delivery of high-quality White Cement, PPC Cement, and TMT Steel Bars. Our Shipping Policy outlines how we process, handle, and deliver your orders efficiently, safely, and transparently. Please read it carefully before placing an order.
We deliver to most cities, towns, and industrial zones across India. Remote and rural areas may have restricted logistics support and longer delivery times. If you're unsure whether your location is serviceable, please contact us at [email protected] before placing an order.
We are a B2B-focused platform. Hence, a minimum quantity of 10 units is mandatory for placing any order. This applies to all product categories including:
Orders below this threshold will not be processed or delivered.
All orders are typically processed within 24 to 48 business hours after receiving full payment. We verify stock availability, transporter schedules, and delivery address accuracy before dispatching.
Processing delays may occur during holidays, high-demand periods, or extreme weather conditions.
Shipping charges vary depending on the product type, order volume, weight, and delivery location. Exact charges will be calculated and shown at checkout before payment.
We partner with verified logistics providers to ensure affordable and safe transport.
Once dispatched, you will receive a shipping confirmation email or SMS with tracking information. Depending on the location and transporter, we may provide:
You can also track your shipment by logging into your customer account on our website.
Our deliveries are made via trucks, lorries, or trailers depending on the order size. It is the customer’s responsibility to:
Any damage or discrepancy should be reported immediately with supporting photos.
In some cases, your order may be split into multiple shipments based on availability or warehouse location. You will be notified of each shipment status and its ETA separately.
No extra shipping charges will apply for partial dispatches initiated by us.
Delivery may be delayed or fail due to:
In such cases, re-delivery may be attempted at additional cost. No refunds will be issued for failed deliveries caused by customer error or site inaccessibility.
Upon delivery, customers must:
Once the delivery is signed off, no claims of shortage or product change will be entertained unless reported within 2 hours of delivery.
Additional charges may apply for:
All such costs will be quoted and billed separately.
If you receive damaged, defective, or incorrect items, please inform us within 48 hours of delivery. Send clear photos/videos to [email protected]. We will initiate a return, replacement, or refund process as per our Return Policy.
We work with trusted transporters and local logistics partners who specialize in construction material delivery. All vendors are verified and trained to handle heavy, fragile, and bulky items professionally.
For institutional clients and bulk contracts, we offer customized shipping solutions. This includes:
Please write to [email protected] for enterprise shipping support.
We reserve the right to modify this Shipping Policy at any time without prior notice. Updates will be reflected on this page. Customers are advised to review the policy periodically.
If you have any shipping-related questions, please contact our support team: