Contact Us

1. Get in Touch with CementShops.com

Welcome to cementshops.com – India’s reliable platform for bulk procurement of construction materials including White Cement, PPC Cement, and TMT Steel Bars. We are dedicated to serving contractors, real estate developers, and industrial buyers with the best service experience.

We understand the importance of clear, transparent, and efficient communication when you're planning a large-scale construction project or placing a bulk order. Our contact team is committed to offering you personalized support for everything from order inquiries to logistics, specifications, technical assistance, and after-sales service.

Whether you are trying to track an order, need product documentation, want to know about bulk discounts, or simply wish to give feedback – you’re at the right place.

2. How You Can Reach Us

3. Fill Out the Contact Form

4. Reasons to Contact CementShops

5. Common Queries and Responses

Q: Do you deliver across India?

A: Yes, we deliver to most pin codes across India, including rural and semi-urban regions for bulk orders.

Q: Can I pick up my material from your warehouse?

A: Yes. We offer both warehouse pickups and doorstep delivery. You can coordinate with our team based on your location.

Q: Are GST invoices available?

A: Yes, all orders are issued with GST-compliant invoices. Kindly ensure your GSTIN is mentioned during checkout.

Q: What is the typical response time for queries?

A: We aim to respond within 24 business hours. For urgent issues, calling our helpline is recommended.

6. Our Customer Service Commitment

At Cementshops.com, we believe customer support is not a department – it’s a promise. Whether you’re ordering 1000 bags of White Cement or 10 tons of TMT bars, every customer deserves transparent communication and timely support. Our backend team includes:

7. Working Hours

We operate Monday to Saturday from 9:00 AM to 6:00 PM IST. Sundays and national holidays are off-days for both dispatch and customer service. However, emails and form queries can be submitted 24/7.

8. Escalation and Feedback

If your issue is not resolved within 72 hours, you can escalate the matter by writing to our escalation officer at [email protected] with your order ID and communication trail. We are committed to resolution within the next business cycle.

We also welcome feedback to improve our processes. Use the form above to share suggestions or service reviews.

9. Let's Build Together

At CementShops, we’re more than a supplier — we’re a construction partner. From the foundation to the finishing touch, let us be your one-stop bulk supplier for cement and steel. Reach out today and let us know how we can assist your next build.

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